Our Store Policies

We founded Kapinga London with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

FAQ: Store Policies

Shipping and Delivery

UK SHIPPING: Orders will be shipped within 3 - 5 working days.

EU SHIPPING: Please allow 5 -10 working days to receive your order.

INTERNATIONAL SHIPPING : Please allow 5 - 15 working days to receive your order. Please note customs duties may apply.

Once your order has been shipped, you will receive an email with your tracking information.

FAQ: Shipping Policy

Returns & Exchange

Due to health and hygiene concerns, we are unable to offer refunds, returns or exchanges.

We ask that you double check your order whilst shopping as once the order has been sent we are unable to change any details.

Contact

FAQ: Return Policy

Press & PR Enquires

For Press, PR, collaboration, creative content inquires. Please email us at contact@kapingalondon.com

FAQ: Warranty Disclaimer